Quick Overview: Return Eligibility Requirements
The return request must be made within 30 days of receiving the order.
2. Refund processing time: 7–14 business days.
3. A maximum of 2 items per order may be returned.
4. Products must be free of stains, damage, or other signs of use.
5. The original packaging must be retained.
Special Circumstances
1. If the original packaging has been opened, is missing, has been repackaged, or is damaged, a 20% restocking fee will apply.
2. Non-refundable: Original shipping charges and Worry-Free Shopping Insurance are non-refundable once the product has shipped.
Returns for U.S. Non-Contiguous Territories & International Addresses
Orders shipped to non-contiguous U.S. territories (including but not limited to Alaska, Hawaii, Puerto Rico, Guam, American Samoa) and all non-U.S. (international) addresses are not eligible for standard return services due to long transit distances and elevated shipping costs. By placing an order to these locations, you are deemed to have accepted this policy.
If a return is absolutely necessary, all return shipping arrangements and costs shall be fully borne by the buyer. Restocking fees for opened and unopened items will be applied in accordance with the standard return policy terms outlined above.
Items Excluded from the 30-Day Return Policy
1.Final-sale products, including clearance items, “shipping fee only” products, Buy One Get One promotions, and promotional gifts, are not eligible for return or exchange.2.Discounted products that are not marked as “Final Sale” are subject to the standard 30-day return policy. Original shipping charges are non-refundable.